Frequently Asked Questions Questions

AIChat is a chatbot platform that enables businesses to communicate automatically with their customers via WhatsApp, Instagram, and web using AI. It generates natural, human-like responses with advanced AI technology.

You upload your business information (products, services, working hours, etc.) to the system. AIChat uses this information to automatically answer customer questions. For complex queries, it can redirect to a live agent.

AIChat is suitable for e-commerce, healthcare, real estate, beauty salons, restaurants, hotels, gyms, law firms, and many more industries. We offer sector-specific templates.

Basic setup is completed within 15 minutes. Your chatbot starts working immediately after entering your business information. More detailed customizations may take a few hours.

No! AIChat has a user-friendly interface. You can easily create your chatbot flows with our drag-and-drop editor. Our technical support team is ready to help 24/7.

Yes! You can try all features free for 14 days. No credit card required, no automatic charges after the trial period.

Both options are available. You get a 20% discount with annual payment. You can change your plan at any time.

We accept credit cards (Visa, MasterCard, Amex), bank transfer/EFT, and wire transfer. Corporate invoicing is also available.

You can cancel at any time. Service continues until the end of the period after cancellation. No prorated refund for unused time.

You will be notified when approaching your message limit. When exceeded, you can purchase additional message packs or upgrade. Service is not interrupted.

We offer WhatsApp Business API, Instagram DM, Facebook Messenger, and web widget support. You can also connect with 5000+ apps through Zapier integration.

Yes! You can access all features programmatically with our RESTful API. API documentation and SDKs (PHP, JavaScript, Python) are available.

Absolutely! All data is encrypted with 256-bit SSL. We are GDPR compliant. Your data is stored on secure servers in Germany. Two-factor authentication is supported.

Yes! You can trigger webhooks when a message is received, conversation is completed, or a lead is captured. Enable real-time integration with your CRM and other systems.

We offer a 99.9% uptime guarantee. Scheduled maintenance is announced in advance and performed during night hours. You can track real-time status on our status page.